TOPIC
DISCUSSION The most common error numbers are described both in the Lisa 1 Owner's Guide (Appendix 3, p. I7 and Appendix 6, p. I25), and in the Lisa 2 Owner's Guide (Appendix 3, p. G59, and on pp. C49-C58). These error messages usually simply indicate a general problem. Other more specific error messages are located in the Workshop manual. There are three types of error numbers that can be displayed: 1. A single number: xxx This may be located in the Workshop manual. The number means the error occured in code located in the Filer. The only exception is if the number starts with a 6 (e.g., 648), in which case the error is related to printing. 2. Two numbers: xxx/xxx The first number refers to a location in the lower levels of the operating system; the second number is the error code. Sometimes these numbers are reversed, so it's best to look up both in the Workshop manual. 3. Three numbers: xxx/yyy/zzz xxx: Indicates the system program that died. yyy: The error number indicating why it died. zzz: The actual code address where the error occured. If you get one of these three-number codes and the first one happens to be a 1033, the second number indicates the problem: Error Meaning Solution 7 I/O problem reinstall software 10 Parity Error replace memory 21, 22 program error none 26, 27 bad source, bad memory Here are some other errors that occur during startup. These error numbers in 10700 range are usually accompanied by a crossed out Lisa. Following is a list of these errors: Error Meaning 10725 Damaged file system or file contents 10726 Profile error, problem with boot tracks 10727 Memory Error 10728 Boot file is missing or damaged 10729 " 10730 " 10731 " 10732 " 10735 " 10736 " 10737 " If you encounter one of the above errors: 1. Reinstall the startup software. Refer to p. D50 in the Lisa 1 Owner's Guide, p. C24 in the Lisa 2 Owner's Guide or p. 160 in the Lisa (7/7) Office System manual. 2. If step 1 doesn't work, repair the hard disk, then repeat step 1. 3. If step 2 doesn't work, you may have bad Office System diskettes. Obtain another set, then try steps 1 and 2 again. 4. If steps 1 thru 3 haven't worked, you'll need to reload the software. First, though, erase the information currently stored on your hard disk. To save documents store on your hard disk: 1. Connect your Profile, if you're using one, to another Lisa and save any files if you can. If you're using a Lisa 2/10, start up your system with another ProFile, then save your documents to it. 2. Then reinstall your software on the hard disk, erasing the present software.
EXTENDED Information section - Apple Internal Use - Service Providers and Support Professional
APPLE EYES ONLY Information section - Apple Need-To-Know Confidential
Article Change History: |